Welcome to Eways Medics. We provides All Types of Medical Accessories
+1 (253) 486-0077
Eways Medics

Office Address

12316 SE 254th Ct Kent,
WA 98030, USA

Phone Number

+1 (253) 486-0077

Email Address

info@ewaystraders.com

FAQ

At this time, we only offer shipping within the United States. We do not currently ship internationally, but we are exploring options to expand our shipping capabilities in the future. Please stay tuned for updates.
If you have any queries, please contact our customer service team. They are available via phone, email, or live chat to assist with any questions or concerns. You can find our contact details on the Contact Us page.
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to monitor the status of your shipment in real time. If you need further assistance, our customer service team is here to help.
To cancel or change your order, please contact our customer service team as soon as possible. Orders can typically be modified or canceled before they are shipped. Once an order has been shipped, changes or cancellations may not be possible, but our team can guide you through the return process if needed.

To return a product, please follow these steps:

  • Contact Customer Service: Reach out to our customer service team
    to initiate the return process and obtain a return authorization if
    required.
  • Prepare the Return: Package the product securely in its original
    packaging, including any accessories, manuals, and documentation.
  • Ship the Product: Use the return shipping label provided by our
    team, or follow the instructions given to return the product to our
    returns address.
  • Track the Return: Keep track of your return shipment using the
    tracking number provided, if applicable.
  • Refund or Exchange: Once we receive and inspect the returned
    product, we will process your refund or exchange as per our return
    policy.

For detailed return instructions and to get started, please visit our Returns
Policy page or contact our customer service team.

Delivery times vary depending on your location and the shipping method selected. Typically, you can expect your package to arrive within 5 to 7 business days for standard shipping. For expedited shipping options, delivery times may be shorter. You can track your order using the tracking number provided in your confirmation email to get the most accurate delivery estimate.
Many of our products come with manufacturer warranties. The specifics of the warranty, including the duration and coverage, will be detailed on the product page or included with the product packaging. For more information on warranty coverage for a specific item, please contact our customer service team or refer to the warranty documentation provided with your purchase.
Yes, we offer a refund guarantee for products that meet our return policy criteria. If you are not satisfied with your purchase, please contact our customer service team within 30 days of receiving your order to initiate a return. Ensure the product is in its original condition and packaging. Once we receive and inspect the returned item, we will process your refund according to our refund policy. For more details, please refer to our Return Policy page.